Patient Access & Communications Specialist

Wellington Health Care Alliance (WHCA); Fergus; On-site; CAD 34,000 - 37,000; Full time

Job summary

Groves Memorial Community Hospital is seeking a Unit Clerk to perform electronic management of patient admissions, transfers, and discharges, including order entry and physician orders processing.

The role requires strong clerical proficiency, excellent communication, and organizational skills, with experience in Meditech and Microsoft Office considered an asset. Availability for varied shifts is expected, with a focus on timely patient movement and coordination with care teams.

Qualifications

• Medical terminology knowledge is required.
• Excellent clerical and administrative skills are essential.
• Strong communication and interpersonal abilities are needed.
• Proficiency with standard software (Word/Excel/Outlook) and Meditech is preferred.

Responsibilities

• Manage electronic patient admissions, transfers and discharges.
• Handle order entry and physician orders processing.
• Answer calls and relay messages promptly and accurately.
• Monitor faxes and distribute to providers; flag urgent items.
• Coordinate patient transfers with hospitals and transport services.
• Assist with bed assignments and bed flow optimization.
• Maintain documentation of patient movements and decisions.
• Support repatriation/interfacility transfers and doctor-to-doctor consultations.

Skills

Medical terminology

Communication skills

Organizational skills

Excellent clerical proficiency

Customer service

Education

Medical Office Administration Certificate

Tools

Meditech ADT/Order Entry

Microsoft Word/Excel/Outlook

Job description

Groves Memorial Community Hospital is seeking a Unit Clerk to perform electronic management of patient admissions, transfers, and discharges, including order entry and physician orders processing.

The role requires strong clerical proficiency, excellent communication, and organizational skills, with experience in Meditech and Microsoft Office considered an asset. Availability for varied shifts is expected, with a focus on timely patient movement and coordination with care teams.