Communication Clerk - Medicine (GMCH) #2026-190

whca; Fergus; On-site; CAD 34,000 - 39,000; Part time

Job summary

Groves Memorial Community Hospital in Fergus, Ontario is seeking a part-time, temporary Communication Clerk in the Medicine Department. The role involves electronic registrations, medical records assessment, responding to patient and health care team requests, and basic word processing.

Requirements include a medical terminology course, medical office administration background, and proficiency with Microsoft Word/Excel/Outlook and Meditech ADT/Order Entry; BORN knowledge is a plus.

Qualifications

• Medical terminology course required.
• Medical Office Administration Certificate preferred.
• Previous clerical experience in a medical setting required.
• Proficient in Word, Excel and Outlook; Meditech ADT/Order Entry an asset.
• Knowledge of BORN an asset; strong organizational skills.
• Dependable with excellent attendance and references.

Responsibilities

• Electronic Registration/Admission/Discharge/Transfer of patients.
• Assessing medical records and maintaining documentation.
• Responding to patient and health care team requests by phone and in person.
• Word processing and order entry, processing physician orders.
• Chart assembly, filing, and requisition completion.
• Arrange tests/procedures and transportation; maintain supplies.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Excellent clerical proficiency

Attendance reliability

Education

Medical terminology course

Medical Office Administration Certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Meditech ADT/Order Entry

BORN (Ontario)

Job description

August 27, 2026

GROVES MEMORIAL COMMUNITY HOSPITAL

POSTING #2026-190

COMMUNICATION CLERK - MEDICINE

(TEMPORARY PART TIME)

One (1) temporary part time Communication Clerk opportunity is available in the Medicine Department at Groves Memorial Community Hospital.

This position is unionized with UNIFOR, Local 1106.

RESPONSIBILITIES

• Electronic Registration/Admission/Discharge/Transfer of patients
• Assessing medical records
• Reporting requirements on provincial web based programs (i.e. CCIS)
• Responding to patient and health care team requests by phone and in person
• Word processing, order entry
• Processing physician orders
• Chart assembly, filing, requisition completion, form photocopying
• Arranging tests/procedures and transportation (working knowledge of PTAC)
• Maintaining clerical supplies in the department

QUALIFICATIONS

• Medical terminology course required
• Medical Office Administration Certificate (or related program) preferred
• Previous clerical experience in a medical setting required
• Skilled in computer applications, including Microsoft (Word, Excel, Outlook) and Meditech programs (ADT and Order Entry an asset)
• Working knowledge of BORN (Better Outcomes Registry of Ontario) would be an asset
• Excellent clerical proficiency
• Exceptional communication and interpersonal skills
• Strong organizational and time management expertise to cope in a challenging and often stressful environment
• Documented dependability (excellent attendance record)
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment prior to being hired

HOURS OF WORK

As per department schedule including shift work, weekend rotation, and Statutory Holidays.

SALARY

$25.31 to $27.04 per hour

Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.