Emergency Unit Clerk: Fast-Paced Admin & Coordination

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Full time

Job summary

The Royal Alexandra Hospital Emergency Department is seeking a Unit Clerk to manage front-line reception, information flow, and confidential record-keeping for patients, families and staff. You will coordinate with the inter-disciplinary team and other hospital units to ensure smooth operations.

You will greet visitors, transcribe orders, schedule tests, and oversee unit transport while maintaining accurate patient records in Connect Care.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• Experience as a Unit Clerk within a tertiary care center within the past year.

Responsibilities

• Answer and direct calls courteously and facilitate communication between the Emergency Department and other hospital units and community providers.
• Book service requests, oversee unit transport and lab specimen quality control.
• Reconcile medical records within Connect Care and oversee referrals.
• Maintain patient records and charts, transcribe physician orders, and schedule patient tests or treatments.

Skills

Unit Clerk experience

Respectful communication

Interpersonal collaboration

Time management

Organizational skills

Education

Grade 12 or equivalent

Unit Clerk Course

Tools

Connect Care

IRequest

Job description

The Royal Alexandra Hospital Emergency Department is seeking a Unit Clerk to manage front-line reception, information flow, and confidential record-keeping for patients, families and staff. You will coordinate with the inter-disciplinary team and other hospital units to ensure smooth operations.

You will greet visitors, transcribe orders, schedule tests, and oversee unit transport while maintaining accurate patient records in Connect Care.