Parts Technician

Peterbilt Pacific; Abbotsford; On-site; CAD 36,175 - 65,780; Full time

Benefits offered by this job

Extended Health & Dental Benefits

Employer Contribution Pension Plan

Growth Opportunities

Job summary

Peterbilt Pacific in Abbotsford is looking for a Parts Technician responsible for ordering, inventory control, and sales of parts. The role requires 3-5 years of experience in a heavy-duty parts department. You will provide exceptional customer service and ensure accurate inventory management while adhering to our core values of integrity and excellence.

Qualifications include a post-secondary degree and strong communication skills. Compensation ranges from $26.26 to $47.75 per hour based on experience and certifications.

Qualifications

• 3-5 years heavy duty parts department experience.
• Post-secondary certificate, diploma or degree required.
• Good written and oral communication skills are essential.

Responsibilities

• Receive and sort incoming parts and supplies.
• Prepare requisition orders to replenish parts and supplies.
• Sell spare and replacement parts for motor vehicles.

Skills

Heavy duty parts department experience

Communication skills

Organizational skills

Problem-solving skills

Conflict resolution skills

Education

Post-secondary certificate, diploma or degree

Red Seal parts certification

Job description

The Parts Technician is responsible for ordering, warehousing, inventory control and the sale of parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service.

At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long term job security
• Employee AssistanceProgram
• Telus Health Virtual Care

Responsibilities

• Receive and sort incoming parts and supplies
• Telephone sales support
• Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other areas
• Process incoming requisitions and issue or distribute parts and supplies for internal usage
• Maintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory system
• Prepare requisition orders to replenish parts and supplies
• Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting
• Post receipts, stock adjustments, request for credits and PR’s into computer
• Advise retail customers or internal users on appropriateness of parts, supplies or materials requested.
• Fill customer orders from stock. Prepare sales slips or sales contracts.
• Keep track of backorders and follow up with vendors and customers
• Endeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specials
• Ensure that product and service quality exceeds expectations. Aids in the merchandising of parts
• Must participate in all training programs made available through Peterbilt or outside vendors
• Assist Parts Manager as needed
• Occasional moderate lifting of up to 100 lbs is required
• Other duties and projects as assigned

Qualifications

• 3-5 years heavy duty parts department experience
• Post-secondary certificate, diploma or degree
• Red Seal parts certification is an asset
• Good written and oral communication skills
• Strong personal organizational skills as they relate to workload, time management and setting priorities
• Effective problem solving and negotiating skills
• Effective conflict resolution skills
• Ability to promote service sales and expand customer base.
• Solid understanding of the truck industry

Compensation Rate

• $26.26- $47.75per hour
• Pay rate will be determined based on previous experience, relevant certifications and skill level