Parts Supervisor

Wajax Corporation; Saskatoon; On-site; CAD 60,000 - 80,000; Full time

Job summary

Wajax Corporation in Saskatoon is seeking an experienced Parts Sales Operations role to ensure timely fulfillment of parts requests and delivery commitments to customers, while administering warranty programs.

You will support the day-to-day parts sales operations, drive efficiency across branch workflows, train parts reps, and collaborate with customers, suppliers and colleagues to meet service and cost targets.

Qualifications

• College diploma or related education completed.
• 3–5 years experience in service, parts, supply chain, or product support operations.
• Experience analyzing budgets and developing targets.

Responsibilities

• Accountable for day-to-day support of the business of Parts sales to customers.
• Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch.
• Identify issues and work with branch co-workers to resolve them in a timely manner.
• Provide training and support for all Parts reps.
• Manage parts personnel performance, safety, training and customer service.
• Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations.

Skills

Budgeting

Customer service

Education

College diploma or related

Tools

Microsoft Office

Job description

The Role

Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts and warranty programs.

• Responsible for day-to-day support of the business of Parts sales to customers
• Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch
• Identify issues and work with branch co-workers to resolve them in a timely manner
• Provide training and support for all Parts reps
• Manage parts personnel performance, safety, training and customer service
• Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations

The Candidate

Education: College diploma / Post secondary Education in Commerce, General Business or other related discipline

Work Experience: 3-5 years related experience in service, parts, supply chain or product support operations

Knowledge: Experience working with budgets, analyzing budgets and developing targets

Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork.

We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business.

As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.