Branch Manager

Wajax; Prince George; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Health and dental benefits

E-learning & product training

Exclusive discounts

Recognition program

Wellness program

Job summary

Wajax is seeking a branch operations leader to manage Parts & Service sales, budgets, and performance. You will work with customers, suppliers and staff to ensure profitable service delivery and inventory levels.

The role emphasizes training, cost control, and ensuring service excellence in a diverse industrial supply environment.

Qualifications

• Education: College diploma / post-secondary education.
• Work Experience: 3–5 years related experience in service, parts, supply chain or product support operations.
• Knowledge: Budgets - experience budgeting, analyzing budgets, developing targets.
• Proficiency: Microsoft Office including Outlook, Excel, Word and PowerPoint.

Responsibilities

• Support Parts & Service sales to customers.
• Manage Parts & Service sales and ensure profit margin targets are met.
• Identify issues and resolve them with co-workers.
• Provide training and support for Parts & Service technicians and supervisors.
• Ensure parts inventory levels meet customer demand and service levels.
• Manage branch personnel performance, safety, training and customer service.
• Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations.

Skills

Budgeting

Budget analysis

Customer service

Education

College diploma / Post secondary Education

Tools

Microsoft Office

Job description

Accountable/responsible for managing branch operations to achieve set company targets, to implement and support policies, goals and objectives of Wajax and to ensure branch activities support a safe, efficient and productive atmosphere

The Role

• Responsible for supporting the business of Parts & Service sales to customers.
• Manage Parts & Service sales and ensures profit margin targets are met.
• Identify issues and work with co-workers to resolve them in a timely manner.
• Provide training and support for all Parts & Service technicians and supervisors.
• Ensures that parts inventory levels meet customer demand and service levels meets customer expectations.
• Manage branch personnel performance, safety, training and customer service.
• Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations.

The Candidate

• Education: College diploma / Post secondary Education.
• Work Experience: 3-5 years related experience in service, parts, supply chain or product support operations.
• Knowledge: Experience working with budgets, analyzing budgets and developing targets.
• Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Benefits

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks.

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

Compensation

Base pay $120,000.00-$160,000.00 per annum plus Annual Incentive Bonus. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

Equal Opportunity Employment

As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.