Parts Driver - OpenRoad Volkswagen Burnaby

OpenRoad Auto Group; Burnaby; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Tool Subsidy Program

Footwear Subsidy Program

Discounted Vehicle Purchasing Program

RRSP matching

Referral bonuses

Extended health and dental plan

Job summary

OpenRoad Auto Group is seeking a Parts Driver in Burnaby for a full-time role in the Parts department. You will greet customers, deliver parts, and assist with inquiries while coordinating with the Parts Manager.

A BC driver’s license and a clean record are required, with a minimum of 2 years driving experience. We offer a collaborative environment with opportunities for growth and employee-centric perks within a large automotive group.

Qualifications

• Strong customer relations and a friendly attitude.
• Thorough knowledge of the Lower Mainland and ability to read maps.
• Working knowledge of automotive parts and accessories.

Responsibilities

• Greet parts customers and vendors in a friendly and courteous manner.
• Deliver parts and equipment to customers and vendors in a timely manner.
• Offer advice on parts and accessories to customer inquiries during delivery.
• Coordinate with Parts Manager and Parts Counter Associate before picking up parts from customers/vendors.
• Document and report customer complaints and refer to Parts Manager for assistance.
• Maintain the appearance and cleanliness of the Parts Department and parts truck.

Skills

Customer service

Map reading

Part knowledge

Time management

Communication

Job description

DRIVING POSSIBILITIES.

Position: Parts Driver

Employment Status: Full-time

Dealership: OpenRoad Volkswagen Burnaby

Department: Parts

Compensation: $19.00 / hour

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You'll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including Tool Subsidy Program, Footwear Subsidy Program, a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES:

• Greet parts customers and vendors in a friendly and courteous manner.
• Deliver parts and equipment to customers and vendors in a timely manner consistent with department schedule.
• Offer appropriate advice on parts and accessories to customer inquiries during delivery.
• Coordinate with Parts Manager and Parts Counter Associate prior to picking up parts and equipment from customers and vendors.
• Document and report any customer complaints that cannot be satisfied at the Parts Driver level, and refer each situation back to the Parts Manager for assistance.
• Help maintain the professional appearance of the Parts Department by basic upkeep of the parts truck ensuring cleanliness and tidiness, along with helping keep the department in a presentable manner at all times.
• Report any maintenance required on the parts truck immediately.
• Lifting of heavy parts and/or cartons when assigned.
• Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong customer relation skills, and maintaining a friendly and positive attitude.
• Thorough understanding of the Lower Mainland and strong ability to read maps.
• Working knowledge of automotive equipment parts and accessories.
• Current knowledge of local sources of supply.
• Excellent organizational and time management skills to effectively work against deadlines.
• Knowledge of techniques for receiving, storing, and issuing parts and supplies.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to operate assigned equipment.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia driver's license with a clean driving record.
• Minimum of 2 years driving experience.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.