Licensed Technician- OpenRoad Volkswagen Burnaby

OpenRoad Auto Group Limited; Burnaby; On-site; CAD 65,000 - 90,000; Full time

Job summary

OpenRoad Volkswagen Burnaby is seeking a Licensed Technician to join the Service Department. The role involves receiving repair orders and performing work per guidelines, ensuring standards, and communicating with parts for needed items.

You will inspect vehicles, advise on additional work, and road-test to quality-check results while adhering to safety and dealership policies. A BC driver’s license is required.

Qualifications

• Must be a fully licensed Technician.
• Strong diagnostic and problem-solving abilities.
• Valid British Columbia driver's license.
• Self-motivated, organized, and good team player.

Responsibilities

• Receive repair orders and perform work as outlined with efficiency and accuracy.
• Ensure work complies with dealership and factory standards.
• Communicate with parts to obtain needed parts and tag if warranty.
• Inspect vehicles to determine needed safety or service work.
• Inform Service Advisor of additional work or deviations.
• Road-test vehicles to quality-check work.
• Supervise Apprentice technicians as assigned.
• Attend factory training and stay updated on bulletins.
• Keep shop area clean and safe.
• Assist in creating quotes for additional work.
• Follow safety policies and report accidents.
• Perform other duties as assigned.

Skills

Licensed Technician

Diagnostic skills

Organized

Interpersonal skills

BC Driver's license

Job description

DRIVING POSSIBILITIES

Position: Licensed Technician

Status: Full-Time

Dealership: OpenRoad Volkswagen Burnaby

Department: Service

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Employee Referral Program, Employer RRSP Matching
• Internal and external, training & development opportunities for skill development and growth
• Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Comprehensive extended health and dental plan tailored around Associate wellness
• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked “RUSH” or “CUSTOMER WAITING”.
• Complete and maintain documentation of work performed.
• Road-test vehicles to quality-check work performed.
• Supervise work of any Apprentice technicians as assigned to you by management.
• Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep shop area neat, clean and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required
• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction.
• A highly self-motivated and organized individual.
• Well-developed interpersonal skills to effectively work with other members of the Service Department team.
• Must be committed to consistently delivering high quality work.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia driver’s license, and ability to provide drivers abstract for review.

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted