Parts & Customer Support Specialist (Agriculture)

BE Power Equipment Inc.; Abbotsford; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Group medical and dental benefits

Employee and family assistance program

Training and development opportunities

Employee discount program

Modern, well-equipped work environment

Excellent and collaborative team/work

Job summary

Braber Equipment, a Canadian-owned manufacturer, distributor, and wholesaler of agricultural equipment and parts in Abbotsford, BC, is hiring a Parts Advisor to support customers by phone or email, process orders, and provide product knowledge.

The role emphasizes multi-tasking in a fast-paced environment, Excel/Outlook proficiency, and teamwork to maintain efficient order processing and data entry within our parts team.

Qualifications

• Agricultural or automotive mechanical knowledge required
• Excellent written and verbal communication and organizational skills
• Customer service experience required
• Ability to multi-task in a fast-paced environment
• Proficient with MS Office (Excel and Outlook)
• Team player with strong collaboration skills
• Attention to detail and results-driven

Responsibilities

• Process incoming orders using Syspro ERP and provide exceptional customer service.
• Assist customers via phone and email with product knowledge and parts support.
• Maintain an efficient sales process through data entry, tracking sales orders, and spreadsheet maintenance.
• Handle Web Orders as required.
• Fulfill other duties as required.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Tools

Syspro ERP

MS Excel

MS Outlook

Job description

Braber Equipment, a Canadian-owned manufacturer, distributor, and wholesaler of agricultural equipment and parts in Abbotsford, BC, is hiring a Parts Advisor to support customers by phone or email, process orders, and provide product knowledge.

The role emphasizes multi-tasking in a fast-paced environment, Excel/Outlook proficiency, and teamwork to maintain efficient order processing and data entry within our parts team.