Parts Counterperson

Martin Automotive Group; Canada; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid holidays

Weekly paychecks

Commissions

Job summary

Martin Automotive Group in Ontario is seeking a Parts Counterperson for Subaru of Ontario dealership. You will assist walk-in customers, pull stock, process orders and coordinate with service and parts teams to ensure smooth operations.

This role requires a high school diploma, ability to handle a fast-paced environment, and experience with POS systems or a willingness to learn. Benefits include weekly pay and commissions.

Qualifications

• High School Diploma or equivalent.
• Ability to work with a broad customer base.
• Experience with servicing motorcycles or related dealership products or ability to learn quickly.
• Experience with point-of-sale and computerized inventory systems or willingness to learn.

Responsibilities

• Assist walk-in customers in selecting parts and suggest companion requirements.
• Pull purchased parts from stock and inform customers of availability if not in stock.
• Answer calls, provide price quotes, and capture customer details.
• Set up orders for shipment, delivery, or pick-up.
• Verify and manage will-call and back-order items with vendors or stock.
• Assist with counter parts sales and order parts not in stock as directed.
• Notify customers and Service Dept. when parts arrive and process payments.
• Maintain organized, clean, and appealing display areas in the parts department.

Skills

Customer service

POS systems

Organizational skills

Teamwork

Education

High School Diploma

Tools

Inventory software

Job description

Martin Automotive Group is looking for a Parts Counterperson to join our team at our Subaru of Ontario dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers
• Set up orders for daily shipment, delivery or pick-up
• Verify "will-call" and "back-order" files weekly and return to vendors or stock those items not required
• Assist the parts to service counter parts sales associate as necessary
• Order parts not in stock as approved by the Parts Manager
• Notify the customer and the Service Department when the parts arrive
• Accept cash and credit payments. Keep cash register accurate
• Assist with organization and cleanliness of parts department
• Receive and stock incoming inventory. Verify receipts against purchase orders
• Assist with periodic inventory cycle counts as directed by supervisor
• Ensure merchandise displays are stocked, clean and appealing to customers
• Complete all training as directed by supervisor
• Follow policies and procedures as set forth in Employee Handbook
• Any other duties as assigned

Requirements

• High School Diploma or equivalent
• Must have ability to get along with broad customer base
• Knowledge and experience with servicing motorcycles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
• Experience with point-of-sale & computerized inventory systems or the ability to quickly learn
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $18 + Commissions

Parts, Parts Counterperson, Parts Associate, Wholesale, Automotive, Dealership #R4