Parts Consultant

Marino's Fine Cars; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits package

Competitive pay

Job summary

Marino's Automotive Group is seeking a Parts Consultant in Toronto to assist customers in identifying and ordering the right automotive parts and accessories, while coordinating with technicians for timely repairs. You will manage inventory, process orders by phone and at the counter, and maintain accurate records.

The role requires organization, attention to detail, and the ability to work in a fast-paced environment with a team.

Qualifications

• At least 1 year of automotive parts experience.
• Experience using DMS - PBS is an asset.
• Excellent interpersonal and written communication skills.
• Organized with strong attention to detail and ability to multi-task.
• Must have a full driver’s licence and clean record.

Responsibilities

• Help customers select parts and provide high quality service.
• Take orders by telephone, counter, and for wholesale accounts.
• Maintain inventory records and stock levels.
• Follow up on orders and back orders to ensure timely delivery.
• Handle payments and paperwork accurately and safely.

Skills

Automotive parts

Customer service

Communication

Time management

Tools

PBS DMS

Job description

Are you ready to take the first step towards an exciting career in the automotive industry with a dealership committed to your success? Marino’s Automotive Group is looking for a Parts Consultant.

As a Parts Consultant, you will play a crucial role in ensuring the smooth operation of the parts department. You will be responsible for assisting customers in identifying and ordering the right automotive parts and accessories for their vehicles. Additionally, you will need to maintain accurate inventory records, manage stock levels, and collaborate with technicians to ensure timely and efficient repairs.

If you are a fast learner, a detail oriented team player, and have the ability to stay organized in a high stress environment, then this is the role for you!

Key responsibilities:

• Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service
• Answer telephone calls, provide price quotes any other information needed
• Take orders for parts by telephone, technician counter, retail counter and wholesale accounts
• Constant and consistent follow up on current orders and back orders
• Keeping paperwork accurately maintained
• Receive payments from retail customers
• Handle customer concerns immediately and according to the dealership's guidelines.
• Stock items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system and assuring all safety risks
• Being a team player by assisting other co-workers with daily tasks and duties as needed
• Other duties as assigned by the Parts Manager

Qualifications:

• At least 1 year of Automotive Parts experience
• No previous experience necessary.
• Experience using a DMS - PBS in particular is an asset
• Excellent interpersonal skills with an upbeat and engaging attitude
• Strong verbal communication and writing skills
• Organized with a strong attention to detail
• Ability to follow set and standard procedures
• Excellent time management skills and the ability to multi-task
• Flexible and open to change; take on special tasks as needed
• Ability to work independently and take self-initiative
• Basic computer skills and a comfort with learning new software and systems
• Must have a full drivers licence and clean drivers abstract
• Strong knowledge of automotive parts and technical/mechanical repairs
• Working in Parts Department

Compensation:

• Compensation range: 50,000-$60,000 / Year
• The range may vary based on experience and qualifications.

This compensation encompasses hourly pay, non-discretionary performance bonuses, and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.

Why Work for Marino's Automotive Group:

• A competitive benefits and compensation plan.
• A leadership team that believes personal growth, mentorship, ongoing training and support .
• As a family owned and operated organization servicing the GTA for 50 years, we have a family-like culture, where camaraderie and a sense of belonging make our workplace feel like a second home.
• A culture of inclusivity where every individual's unique perspective is valued and respected.
• We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.

Artificial Intelligence (AI) Disclosure:

No artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role. Position Status Disclosure : This posting is for an existing position vacancy within the Parts Department.

Marino’s Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.