Parts Counter Specialist — Growth & Flexible Schedule

Toromont Cat; Hope Bay; On-site; CAD 50,000 - 62,000; Full time

Job summary

Toromont Cat is seeking a Parts Counter Person to join our team in Hope Bay. This role is a key customer-contact position, advising and distributing parts while delivering superior service.

This full-time, permanent role offers a competitive compensation range and a 21-day rotation schedule. You will work with DBS, SIS, Word, and Excel daily to support parts operations and customer engagements across Eastern Canada.

Qualifications

• Minimum post-secondary education.
• 3+ years of experience in a parts service role.
• Knowledge of DBS, SIS, Word & Excel.

Responsibilities

• Provide product expertise and recommend current parts promotions to customers.
• Manage daily parts operations: sourcing, procuring and ordering parts, backorders, and inventory counts.
• Process cores and warranties and build hydraulic hoses for internal and external customers.
• Respond to inquiries via email and phone in a timely and courteous manner.
• Provide on-call service as required, including weekends and evenings.

Skills

Parts counter

Customer service

Education

Post-secondary education

Tools

DBS

SIS

Word

Excel

Job description

Toromont Cat is seeking a Parts Counter Person to join our team in Hope Bay. This role is a key customer-contact position, advising and distributing parts while delivering superior service.

This full-time, permanent role offers a competitive compensation range and a 21-day rotation schedule. You will work with DBS, SIS, Word, and Excel daily to support parts operations and customer engagements across Eastern Canada.