Parts Counter Person

TMH-Div of Toromont Ind Ltd.; Vaughan; Presencial; CAD 50.000 - 62.000; Jornada completa

Descripción de la vacante

Toromont Material Handling in Vaughan, Ontario, is seeking a Parts Counter person to join our warehouse operations. You will support parts sales by providing product expertise, processing inquiries, and assisting customers with promotions.

The role requires a minimum post-secondary education and at least 3 years in a parts service role; you will manage sourcing, ordering, and backorders while upholding safety and service standards.

Formación

• Minimum post-secondary education.
• 3+ years of experience in a parts service role.

Responsabilidades

• Demonstrate safe work behaviours and support health and safety policies.
• Provide product expertise and parts recommendations to customers.
• Manage parts inquiries and correspondence by phone and email.
• Oversee daily parts operations: sourcing, ordering, backorders, inventory counts, and warranties.

Conocimientos

Parts knowledge

Customer service

Communication skills

Educación

Post-secondary education

Descripción del empleo

We are looking for a Parts Counter person to join our team. Your objective will be to actively participate in the support of the warehouse operations through various responsibilities.

Pay Type

Full Time, Permanent

Compensation

$49,845.00 to $62,305.00

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Parts Counter person , YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)

In a typical day, YOU will:

• Demonstrate safe, environmentally sound and healthy work behaviours at all times,in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Enhance our customer's experience and commitment to brand loyaltyby providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions
• Manage parts inquiries and correspondence effectivelyover the parts counter, throughemail and byphone in a timely and courteous manner
• Managethe daily functions of the parts operation, including sourcing, procuring andordering parts, following up onbackorders and credits, conducting inventory counts, processing cores and warrantiesas well as building hydraulic hoses for both internal and external customers

Must-haves for this role:

• Minimum post-secondary education
• 3+ years of experience in a parts service role

About Toromont Material Handling

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.