Parts Counter Pro - Growth, Training & Benefits

Toromont Industries; Northeastern Ontario; On-site; CAD 50,000 - 62,000; Full time

Job summary

Toromont Cat in Sudbury is seeking a Parts Counter person to support warehouse operations and customer service. You will build relationships, provide product knowledge, and process parts requests efficiently.

The role emphasizes safety, accuracy in sourcing and ordering parts, and collaboration with our team to deliver outstanding service. A post-secondary education and 2+ years in parts service are expected; base pay $49,845–$62,305 CAD per year with a broader rewards package.

Qualifications

• Minimum post-secondary education.
• 2+ years of experience in a parts service role.
• Strong communication and customer service skills.

Responsibilities

• Demonstrate safe, environmentally sound and healthy work behaviours in all tasks.
• Provide product expertise and recommend parts promotions to customers.
• Manage parts inquiries over the counter, by email and by phone promptly and courteously.
• Handle sourcing, procurement, ordering, backorders, credits, inventories and warranties; build hydraulic hoses as needed.

Skills

Parts service experience

Customer service

Communication

Education

Post-secondary education

Job description

Toromont Cat in Sudbury is seeking a Parts Counter person to support warehouse operations and customer service. You will build relationships, provide product knowledge, and process parts requests efficiently.

The role emphasizes safety, accuracy in sourcing and ordering parts, and collaboration with our team to deliver outstanding service. A post-secondary education and 2+ years in parts service are expected; base pay $49,845–$62,305 CAD per year with a broader rewards package.