Partner Onboarding & Launch Lead
Plusgrade
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Plusgrade is seeking a Partner Operations Manager to own the end-to-end implementation lifecycle for new clients from contract to go-live. You will lead technical onboarding, data mapping, and platform configurations while training partner teams to be fully confident on the platform.
You will leverage AI automations and workflows to automate recurring setup tasks, surface partner health signals early, and collaborate with Product and R&D to remove blockers and keep launch timelines on track
Qualifications
- Experience leading technical onboarding projects for clients.
- Strong data mapping and integration troubleshooting.
- Ability to communicate complex technical concepts to both technical and business stakeholders.
- Experience with AI-assisted workflows.
Responsibilities
- Lead end-to-end implementation lifecycle for new clients from contract to go-live.
- Perform technical uploads, data mapping, and platform configurations.
- Train partner teams to be confident on the platform.
- Collaborate with Product and R&D to resolve blockers and keep launch timelines on track.
Skills
Tools
Job description
Plusgrade is seeking a Partner Operations Manager to own the end-to-end implementation lifecycle for new clients from contract to go-live. You will lead technical onboarding, data mapping, and platform configurations while training partner teams to be fully confident on the platform.
You will leverage AI automations and workflows to automate recurring setup tasks, surface partner health signals early, and collaborate with Product and R&D to remove blockers and keep launch timelines on track
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