Part-Time Treatment Coordinator - Patient Care & Sales

Canadian Dental Services Corporation; Oakville; On-site; CAD 25,000 - 33,000; Part time

Job summary

Davis Orthodontics in Oakville is seeking a part-time Treatment Coordinator who thrives in a people-focused, fast-paced environment. The role combines front-desk hospitality with practical treatment guidance, helping patients understand options and navigate payments.

You will collect information, schedule appointments, review contracts and insurance, coordinate payments, and support the team with administrative duties.

Qualifications

• Experience in dental office administration.
• Strong communication and interpersonal skills.
• Sales experience preferred.
• Ability to multi-task in a busy environment.
• Team player with a positive attitude.

Responsibilities

• Act as the first point of contact for new and existing patients—phone, email, or in person.
• Collect key information from new patient inquiries and guide them through next steps.
• Present treatment and financial options to patients with confidence and clarity.
• Review contracts and payment plans with new patients and their families.
• Coordinate insurance information and respond to coverage inquiries.
• Handle payments and ensure documentation is accurate and complete.
• Conduct follow-up calls and assist with re-booking appointments.
• Prepare letters for doctors and collect required signatures.
• Support the front desk team as needed.
• Other administrative or patient care duties as required.

Skills

Dental Administration

Communication

Sales

Organization

Customer Service

Job description

Davis Orthodontics in Oakville is seeking a part-time Treatment Coordinator who thrives in a people-focused, fast-paced environment. The role combines front-desk hospitality with practical treatment guidance, helping patients understand options and navigate payments.

You will collect information, schedule appointments, review contracts and insurance, coordinate payments, and support the team with administrative duties.