Part-Time Title & Registrations Specialist

RB Global, Inc.; Toronto; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Base salary + paid overtime

Meals catered at auction time

Job summary

Ritchie Bros. in Bolton, Ontario is seeking a Title Coordinator to join our front office customer service team. The role processes vehicle titles and registrations during auction cycles for consignors and buyers, with movement to Orangeville in 2024.

It is a part-time position with approximately 30 hours per week, typically 8 AM–5 PM, Monday–Friday, with occasional overtime during six regional events. You will maintain high customer service standards, work with operations staff, and support VIN

Qualifications

• No prior auction experience required.
• Previous in-person customer service work experience.
• Excellent attention to detail and communication skills.
• Experience using computers and learning new software.
• Excellent keyboarding skills for data entry.
• H commitment to fantastic customer service.
• Able to work well under pressure with a positive attitude.
• A friendly, outgoing, patient personality.
• Team player who pitches in where needed.
• You enjoy hard work and having fun at work.

Responsibilities

• Deliver superior customer service to customers and coordinate with internal departments.
• Process registerable assets for sales and assist VIN verification with inspectors.
• Communicate with consignors and sales staff for required information.
• Track interactions and proactively report customer concerns.
• Resolve issues and track customer account interactions.
• Provide information on past and upcoming auctions and equipment.
• Support safety initiatives and enforce RB safety commitments.

Skills

Customer service

Attention to detail

Communication

Data entry

Teamwork

Positive attitude

Friendly demeanor

Learning new tech

Job description

Ritchie Bros. in Bolton, Ontario is seeking a Title Coordinator to join our front office customer service team. The role processes vehicle titles and registrations during auction cycles for consignors and buyers, with movement to Orangeville in 2024.

It is a part-time position with approximately 30 hours per week, typically 8 AM–5 PM, Monday–Friday, with occasional overtime during six regional events. You will maintain high customer service standards, work with operations staff, and support VIN