Auction Administration Assistant – Puslinch, On

Bryan's Auction; Puslinch; Hybrid; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

French not required

Reliable commute outside bus routes

Job summary

Bryan’s Auction Services Ltd. in Puslinch, Ontario seeks an Auction Administration Assistant to manage end-to-end administrative tasks for consignors and customers. You will handle payments, intake, and documentation while collaborating with Site and Administration Managers.

The role emphasizes organization, attention to detail, and the ability to thrive in a dynamic auction environment with safety compliance and team collaboration.

Qualifications

• Completion of high school or equivalent life experience.
• 3+ years administrative experience (auction industry preferred).
• 1+ experience with Ownership transfers or MTO/OMVIC procedures.
• Strong computer skills in Microsoft Office Suite (Outlook, Word, Excel).
• Excellent customer service skills and verbal/written communication abilities.

Responsibilities

• Handle customer inquiries by phone, email, and in-person.
• Receive customer payments.
• Greet and direct consignors and customers during intake and load out processes.
• Maintain shared spreadsheets and records.
• Complete Carfax and lien checks for vehicles.
• Upload vehicle declarations and complete paperwork for consignments.
• Record and follow up on delivery dates and inventory movement.
• Respond to incoming consignment requests and follow up on unsold lots.

Skills

Administrative experience

Team player

Attention to detail

Time management

Independent worker

Education

High school diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Auction Administration Assistant – Puslinch, On

Who We Are

Headquartered in Puslinch, Ontario, with a second location in Trenton; Bryan’s Auction Services Ltd. is the home of great deals! We’re a safe and reliable marketplace that connects a nation of buyers and sellers to delivery a winning experience. Dating back to our first auction in 1972, Bryan’s has evolved from small in-person auctions to a trusted online platform that makes buying and selling effortless and efficient. By offering a seamless end-to-end transparent process, Bryan’s has grown into a well-recognized and respected business in the industry with a steady history of growth and profitability providing winning experiences for everyone.

But beyond what it says on our website, like our founder Bryan Lillycrop and his son Ken, we are passionate not only about helping clients manage the asset transition process and buyers find great deals, but about creating a collaborative and diverse working environment that supports the personal and professional growth of each of our team members.

The Opportunity

We are seeking a well-rounded Auction Administration Assistant who will provide a winning experience to our consignors and customers at our Puslinch location, handle end-to-end administrative processes throughout the auction cycle, receive payments, and complete MTO paperwork.

The Ins and Outs of the Job

Reporting directly to the Site Manager and working closely with the Inventory and Administration Manager, the Auction Administration Assistant is directly responsible for:

• Handling customer inquiries by phone, e‑mail, and in-person
• Receiving customer payments
• Greeting and directing consignors and customers during intake and load out processes
• Maintaining shared spreadsheets
• Completing Carfax and lein checks for vehicles
• Uploading vehicle declarations
• Completing paperwork for incoming consignments
• Recording and following up on delivery dates
• Tracking consignment lots through the inventory process
• Responding to incoming consignment requests
• Following up with consignors on unsold lotsAssisting with auction take downs
• Working according to the Ontario Occupational Health and Safety Act and Bryan’s health and safety policies and procedures.
• Performing all duties with careful consideration to safeguard your health and safety, and that of your coworkers.
• Completing other duties as assigned by the Inventory and Administration Manager and Site Manager.

Who You Are

A highly organized administrative professional, you:

• Are comfortable working in a team environment, but can execute independent work with ease.
• Are detail‑oriented and understand that the little things often leave the biggest impression with customers.
• Thrive in a fast‑paced environment where no two days look exactly the same.
• Are able to prioritize in order to manage your time and resources effectively.
• Have good judgement and know when to ask for help.

Your education and career path are likely to have culminated in:

• Completion of high school, or equivalent life experience
• 3+ years administrative experience (auction industry preferred)
• 1+ experience with Ownership transfers or MTO/OMVIC procedures
• Strong computer skills – you’re extremely comfortable working in the Microsoft Office Suite, especially Outlook, Word, and Excel
• Impeccable customer service skills as well as verbal and written communication abilitiesExcellent attention to detail

While we’re not necessarily looking for someone who fits every one of these criteria, the person who will be successful in this role will likely meet the majority of both the hard and soft skills. Values play an important role in ‘how’ the business is managed and the behavioral competencies measured across the organization include contributing to a safe and healthy work environment, client and customer focus, dignity and respect, diversity and inclusiveness, accountability, and social responsibility.

Research shows that potential candidates, especially women and members of underrepresented groups, may choose not to apply simply because they don’t check of all of the educational or experience criteria. To help us understand how you will be successful in this role, we have included a prompt for you to highlight what you bring to the table in the screening questions.

The Interviewing Process

Candidates can expect that the interviewing process will generally include:

• An in-person interview with the Site Manager, Inventory & Administration Manager, and a member of the Human Resources Team (you’ll also have a chance to tour our facility!)
• Professional reference checks

We understand that candidates who are currently employed will have to provide a notice period and respect the need for this vital transition. While we are looking to fill this role as soon as possible, we will establish a mutually agreed upon start date.

The Compensation Package

You will be rewarded for a job well done with a/an:

• Hourly that reflects what you bring to the role, starting in the $21-23/hour range depending on experience
• Competitive vacation and additional paid time off package
• Group insurance plan for you and your dependents
• Employee Assistance Program plus 365 days/year virtual health care access
• A Health Care Spending Account which allows you to expand your traditional health coverage or pay for your gym or golf membership, art or dance classes, home fitness equipment, and more!
• Professional growth and development, and continual learning opportunities.

Additionally, you will be joining a Company that:

• Has been built by a leadership team that genuinely cares about the people that work within our organization.
• Comes together to support our local community through a variety of giving and support initiatives.
• Likes to shake it up and have some fun together
• Supports a diverse workforce – we’re proud to say our employees span all generations and backgrounds.

We thank everyone in advance for their interest in working with Bryan’s. We are grateful to every person who takes the time to apply, however only qualified applicants will be invited to move through the interviewing process. We are proud to be an equal opportunity employer and strongly encourage applications from all candidates no matter their sex, gender identity or expression, race, religion, sexual orientation, disability, or any other protected ground under the Ontario Human Rights Code. Bryan’s does not use Artificial Intelligence in our hiring practices. This position is for one existing vacancy.

In compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Bryan’s Auction Services Ltd. is committed to providing accessible employment practices for every person. Applicants who require accommodation during the recruiting process are asked to make their requests directly to the Human Resources department by calling 519-837-0710. We will make every effort to ensure that accommodation requests are met throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• French not required
• Bryan’s is not on a bus route. Do you have a reliable way to get to and from work without relying on public transportation?
• The hours of this role are Monday to Friday 8:00 am – 4:30 pm and Administration team members typically work 1-2 Saturdays each month from 8:00 am – 12:00 pm. Please confirm you will be able to attend all shifts.
• If you do not meet the majority of the educational or experience criteria but are interested in being considered for the role, please use this space to help us understand how you believe you will be successful in the role.

Experience:

• Customer service: 3 years (required)
• Administrative: 3 years (required)
• MTO ownership transfer/OMVIC: 1 year (preferred)