Part-Time Theatre Front-of-House Associate

TOWN OF OAKVILLE; Oakville; On-site; CAD 25,000 - 30,000; Part time

Job summary

The Town of Oakville is seeking a part-time Front of House team member for the Oakville Centre theatres. The role includes assisting patrons, directing enquiries, greeting and seating, ticket taking, and maintaining a welcoming theatre environment.

Shifts include evenings, weekends, and some daytime work. A satisfactory criminal record check is required, dated within the last 30 days. Applicants must be able to work in a fast-paced setting and demonstrate strong customer service skills.

Qualifications

• Currently enrolled in or completion of secondary school.
• Previous customer service experience in fast-paced environments.
• Knowledge of theatre services is an asset.

Responsibilities

• Assist patrons with inquiries and provide excellent customer service.
• Handle or re-direct enquiries from patrons, sponsors, and artists.
• Assist with greeting, seating and program preparation.
• Take tickets manually and with electronic scanners; ensure seats are correctly assigned.
• Keep front entrance, auditorium and washrooms presentable.
• Know and assist with emergency procedures.
• Check and clean auditorium before and after shows.
• Set up tables and chairs as needed.
• Assist patrons requiring additional help or seating aids.
• Attend mandatory staff meetings.
• Wear designated uniform.
• Other duties as assigned.

Skills

Customer service

Problem solving

Team oriented

Flexibility

Education

Secondary school

Job description

The Town of Oakville is seeking a part-time Front of House team member for the Oakville Centre theatres. The role includes assisting patrons, directing enquiries, greeting and seating, ticket taking, and maintaining a welcoming theatre environment.

Shifts include evenings, weekends, and some daytime work. A satisfactory criminal record check is required, dated within the last 30 days. Applicants must be able to work in a fast-paced setting and demonstrate strong customer service skills.