Theatre Usher & Front of House (Evenings/Weekends)

Oakville; Oakville; On-site; CAD 25,000 - 29,000; Part time

Job summary

The Town of Oakville is seeking Front of House team members for the Oakville Centre theatre operations. Shifts include evenings, weekends and some daytime work; you will assist with seating, ticketing, and patron support.

Contract duration is from September to June; starting hourly rate is $18.13. Applications are open to current Town of Oakville employees and external applicants; a criminal record check is required within the last 30 days.

Qualifications

• Currently enrolled in or completion of secondary school.
• Previous customer service and problem-solving skills in a fast-paced environment.
• Previous knowledge about theatre services and performances is an asset.
• Ability to work evenings, weekends and holidays is required.
• First aid certification is an asset.

Responsibilities

• Have a good understanding of theatre performances and policies to assist and provide excellent customer service.
• Handle or re-direct enquiries from patrons, sponsors, retail clients and artists.
• Assist with program preparation, greeting and seating patrons.
• Take tickets (manually and with electronic scanners) and ensure seats are correctly designated.
• Keep the front entrance, auditorium and washrooms presentable.
• Know and assist with medical emergency and evacuation procedures.
• Check and cleanup the auditorium pre- show and post.
• Setup tables, chairs and easels as needed.
• Assist patrons requiring additional help or aids to their seats and during the performance.
• Participate in mandatory regular staff meetings.
• Wear the designated uniform.
• Other duties as assigned.

Skills

Customer service

Problem-solving

Fast-paced environment

Evenings/weekends/holidays

Theatre knowledge (asset)

Education

Secondary school completion or enrollment

Job description

The Town of Oakville is seeking Front of House team members for the Oakville Centre theatre operations. Shifts include evenings, weekends and some daytime work; you will assist with seating, ticketing, and patron support.

Contract duration is from September to June; starting hourly rate is $18.13. Applications are open to current Town of Oakville employees and external applicants; a criminal record check is required within the last 30 days.