Part-time Surveillance Operator - Chances Maple Ridge

Petroglyph Development Group; Maple Ridge; Vor Ort; CAD 33.000 - 34.000; Teilzeit

Benefits dieser Stelle

Paid Vacation

Wellness Days

Extended Health Benefits

RRSP matching

Zusammenfassung

Chances Maple Ridge is seeking a part-time Surveillance Operator to monitor gaming areas and support a secure, compliant environment in Maple Ridge, BC. The role reports to the Surveillance Manager and involves handling video evidence, incident reporting, and coordinating with security and management.

We require a flexible schedule including evenings and weekends, with a minimum of two years in surveillance or related fields.

Qualifikationen

• Flexible schedule including evenings, weekends, and holidays.
• 2+ years in surveillance, security, or gaming ops preferred.
• Serving It Right Certificate required.
• Must obtain/maintain a valid Gaming License.
• Surveillance or investigative training is an asset.
• Strong attention to detail and concentration.
• Proficiency with computer systems and video monitoring software.
• Fluency in additional languages is an asset.

Aufgaben

• Monitor, record, and report irregular or non-compliant activities.
• Observe gaming areas, cash zones, and count rooms.
• Ensure compliance with gaming regs and internal controls.
• Prepare incident reports and logs as required.
• Identify and document theft, fraud, or prohibited activities.
• Assist investigations by reviewing video evidence.

Kenntnisse

Surveillance

Security

Gaming operations

Attention to detail

Computer systems

Video monitoring software

Ausbildung

Serving It Right Certificate

Gaming License eligibility

Surveillance/investigative training asset

Tools

Video monitoring software

Jobbeschreibung

Part Time Front Line Maple Ridge, BC, CA

5 days ago Requisition ID: 1078

Salary Range: $24.00 To $25.00 Hourly

At Chances Maple Ridge, We're proud to be a welcoming, community-focused entertainment destination in the heart of Maple Ridge. Our property offers a friendly, neighbourhood gaming experience where guests come to relax, connect, and enjoy great service in a warm and approachable environment. With slots, bingo, a lively gaming floor, and a dedicated team that takes pride in creating memorable guest experiences, Chances Maple Ridge is a place where both guests and employees feel at home.

Under the direct supervision of the Surveillance Manager, this position is responsible for monitoring, detecting, and reporting activities that may compromise the safety, integrity, and compliance of casino operations. The Surveillance Operator plays a key role in protecting team members, guests, company assets, and the overall gaming environment while supporting a professional, discreet, and compliant workplace.

Please note, this is a part-time, casual position

Key Accountabilities

• Monitors, records, and reports irregular, suspicious, or non-compliant activities using surveillance systems
• Conducts continuous observation of gaming areas, cash handling zones, count rooms, and sensitive operational areas
• Ensures adherence to gaming regulations, internal controls, and company policies
• Prepares detailed written reports, incident logs, and statements as required
• Detects and documents procedural violations, advantage play, theft, fraud, or other prohibited activities
• Supports investigations by reviewing, retrieving, and preserving video evidence
• Communicates promptly and effectively with Security, Gaming Operations, and Management when required
• Assists in maintaining the integrity and functionality of surveillance equipment
• Monitors access to restricted areas and identifies unauthorized entry attempts
• Provides real-time support during emergencies, disputes, or incidents
• Maintains confidentiality and handles sensitive information with discretion
• Builds effective working relationships with internal departments while maintaining necessary operational independence
• Ensures compliance with licensing laws, gaming regulations, health and safety requirements, and other statutory obligations
• Performs other duties as assigned or directed

Education and Qualifications

• Must be available to work a flexible schedule including evenings, weekends, and holidays
• Minimum 2 years of work experience; experience in surveillance, security, or gaming operations an asset
• Serving It Right Certificate
• Ability to obtain and maintain a valid Gaming License
• Surveillance or investigative training an asset
• Strong attention to detail and ability to focus for extended periods
• Proficiency with computer systems and video monitoring software
• Fluency in additional languages an asset

Work Environment Considerations

• Primarily office-based environment within a secure surveillance room
• Extended periods of sitting and screen monitoring required
• Non-traditional work hours, including overnight shifts, will be required

Total Rewards

We offer a supportive and people-focused Total Rewards package designed to promote well-being, stability, and long-term engagement. Team members in this role receive:

• Paid Vacation - Competitive paid vacation entitlement to support work-life balance.
• Wellness Days - Paid wellness days to support personal well-being and flexibility.
• Extended Health Benefits - Comprehensive extended health benefits available after three months of employment.
• Company-Matching RRSP - Eligibility for the company-matching RRSP program after six months, supporting long-term financial planning.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.