Part-Time Store Supervisor | Customer Experience Leader

DSW Designer Shoe Warehouse; Ottawa; On-site; CAD 23,000 - 30,000; Part time

Benefits offered by this job

30% discount at stores on regular‑pric

Flexible scheduling

Monthly bonus potential

Employee Assistance Program (EAP)

Open Door Policy

Growth and development opportunities

Job summary

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner. You will report to the Store Manager and support in leading the store, driving in-store sales, web orders, and team coaching to meet store objectives.

Open to weekends, you will thrive in a fast-paced environment, foster inclusive customer connections, and maintain product knowledge while modeling excellent service standards.

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently

Skills

Open attitude

Customer service

Communication

Teamwork

Flexibility

Shift adaptability

Job description

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner. You will report to the Store Manager and support in leading the store, driving in-store sales, web orders, and team coaching to meet store objectives.

Open to weekends, you will thrive in a fast-paced environment, foster inclusive customer connections, and maintain product knowledge while modeling excellent service standards.