Part-time Retail Supervisor: Lead Service & Growth

The Shoe Co.; Cookstown; Hybrid; CAD 22,000 - 29,000; Part time

Benefits offered by this job

30% discount

Flexible scheduling

Monthly bonus potential

EAP support

Growth & training

Open Door Policy

Job summary

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner to lead store operations, coach staff, and drive customer-focused service.

You will report to the Store Manager, support in-store sales, web orders, and achieve store objectives while maintaining product knowledge and a dynamic team environment. The role requires a proactive, customer-centered approach with the ability to work varied shifts including weekends; a 30% employee discount and ongoing development

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Responsibilities

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently.

Skills

Customer service

Teamwork

Flexibility

Adaptability

Job description

Designer Brands Canada is seeking a part-time Supervisor for the Shoe Co. banner to lead store operations, coach staff, and drive customer-focused service.

You will report to the Store Manager, support in-store sales, web orders, and achieve store objectives while maintaining product knowledge and a dynamic team environment. The role requires a proactive, customer-centered approach with the ability to work varied shifts including weekends; a 30% employee discount and ongoing development