Part-Time Store Coordinator: Customer Service & Ops

Socket.dev; Port Perry; On-site; CAD 26,000 - 30,000; Part time

Job summary

Make Space Storage in Port Perry is seeking a Part-Time Store Coordinator to join our self-storage facility team. This hands-on role focuses on delivering exceptional customer service while supporting daily operations and ensuring a clean, secure environment.

You will handle inquiries, leases, payments, and basic maintenance tasks, both indoors and outdoors. The ideal candidate is organized, self-motivated, and comfortable working with customers, vendors, and the Store Manager.

Qualifications

• Valid Driver's License and reliable vehicle is required.
• Property management, landscaping or yard maintenance experience.
• 2+ years of customer service, sales, or administrative experience.
• Strong communication and customer service skills.
• Comfortable handling phone, email, and in-person inquiries.
• Basic knowledge of invoicing, payments, and collections is an asset.
• Proficient in Microsoft Office; CRM or property management system experience preferred.
• Highly organized with strong attention to detail and ability to multitask.
• Self-motivated and able to work independently.
• Comfortable with physical tasks and working outdoors in varying conditions.
• Flexible and able to support operations as needed.

Responsibilities

• Deliver exceptional customer service to clients, vendors, and service providers.
• Respond to phone calls, emails, and walk-in inquiries in a timely manner.
• Follow up with customers and direct inquiries to the appropriate departments.
• Manage tenant accounts, move-ins/outs, transfers, and renewals.
• Prepare and maintain lease agreements and compliance documentation.
• Handle accounts receivable including invoicing, payments, refunds, and reconciliation.
• Monitor delinquent accounts and manage collections.
• Maintain records in CRM/property management systems.
• Generate basic reports on occupancy, revenue, arrears, and leads.
• Coordinate reservations and assign units based on customer needs.
• Assist customers in identifying best storage/moving solutions.
• Support on-site operations and provide site access.
• Provide coverage in the absence of the manager.
• Perform light maintenance duties and oversee yard cleanliness and security.
• Oversee seasonal landscaping, snow removal, lawn maintenance, and driveway upkeep.
• Follow safety policies and procedures.

Skills

Customer service

Sales

Administrative experience

Communication skills

Microsoft Office

CRM / property management

Organizational skills

Independent work

Outdoor work

Tools

Microsoft Office

CRM / P.M.S experience

Job description

Make Space Storage in Port Perry is seeking a Part-Time Store Coordinator to join our self-storage facility team. This hands-on role focuses on delivering exceptional customer service while supporting daily operations and ensuring a clean, secure environment.

You will handle inquiries, leases, payments, and basic maintenance tasks, both indoors and outdoors. The ideal candidate is organized, self-motivated, and comfortable working with customers, vendors, and the Store Manager.