Part-Time Storage Coordinator: Customer & Operations

Make Space; Moose Jaw; On-site; CAD 31,000 - 33,000; Part time

Job summary

Make Space Storage Moose Jaw is seeking a Part-Time Store Coordinator to support day-to-day operations, customer service, and administrative tasks at our self-storage facility.

You will handle tenant accounts, leases, invoicing, payments, and basic maintenance while delivering friendly service and maintaining accurate records in the CRM; a valid driver’s license is required, and you should be comfortable working outdoors in varying conditions.

Qualifications

• 2+ years of customer service, sales, or administrative experience.
• Strong communication and customer service skills.
• Comfortable handling phone, email, and in-person inquiries.
• Basic knowledge of invoicing, payments, and collections is an asset.
• Proficient in Microsoft Office; CRM or property management system experience preferred.
• Highly organized with strong attention to detail and ability to multitask.
• Self-motivated and able to work independently.
• Comfortable with light physical tasks and working outdoors in varying conditions.
• Flexible and able to support operations as needed.
• Valid Driver's License and abstract will be requested.

Responsibilities

• Customer Service, Sales & Administration: deliver exceptional customer service to clients, vendors, and service providers; respond to inquiries; follow up with customers; manage tenant accounts including move-ins/outs/transfers/renewals; prepare lease agreements; handle invoicing, payments, refunds, and daily reconciliation; monitor delinquent accounts and collections; maintain records in CRM; generate reports on occupancy, revenue and leads; coordinate reservations and assign units; assist customers in selecting storage/moving solutions; support on-site operations and scheduling; provide coverage when the manager is absent.
• Property Maintenance: light maintenance duties; inspect facility for cleanliness, security, and maintenance; oversee seasonal landscaping; follow safety policies.

Skills

Customer service

Communication

Multitasking

Microsoft Office

CRM

Independent work

Driver's license

Tools

CRM / PM system

Job description

Make Space Storage Moose Jaw is seeking a Part-Time Store Coordinator to support day-to-day operations, customer service, and administrative tasks at our self-storage facility.

You will handle tenant accounts, leases, invoicing, payments, and basic maintenance while delivering friendly service and maintaining accurate records in the CRM; a valid driver’s license is required, and you should be comfortable working outdoors in varying conditions.