Part Time Shift Supervisor

Ontario Trillium Foundation; Orono; On-site; CAD 20,664 - 26,174; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Team environment

Job summary

Tim Hortons in Orono, Ontario is seeking a Shift Supervisor to support guest satisfaction and daily operations on shift. You will work with restaurant management to provide direction and training, ensuring the team delivers service that exceeds customer expectations.

Responsibilities include training on food safety, cash handling, opening/closing checklists, scheduling coverage, and resolving guest issues. Flexible schedule and reliable transportation are required.

Qualifications

• Must have reliable transportation.
• Must be able to lift 25lbs.
• Flexible Schedule.

Responsibilities

• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager, including setup and cash verification at close.
• Perform walk-throughs to ensure the restaurant is ready to open/close.
• Train and communicate with team members to maximize retention.
• Supervise and delegate operational tasks in compliance with company policies.
• Ensure quality, production and service standards meet expectations.
• Maintain proper staff coverage via schedules to meet customer service standards.
• Follow up on guest-related issues and resolve them as needed.

Job description

As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

General Responsibilities:

• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
• Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• Follow up and ensure resolution of guest-related issues as needed.

Why work for us?

• Amazing team
• Competitive wages
• Amazing growth opportunities!

Requirements

Must have reliable transportation

Must be able to lift 25lbs

Flexible Schedule

Address

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.