Part-Time Shift Leader: Retail Sales & Service

Canna Cabana Inc.; Medicine Hat; On-site; CAD 25,000 - 33,000; Part time

Job summary

Canna Cabana Inc. is recruiting for a Part Time Shift Leader in Dunmore, Medicine Hat, Alberta. This role supports store operations, stepping in for the Store Manager when needed and guiding staff to meet sales targets and maintain standards.

The ideal candidate will bring retail experience, a SellSafe certification, and a proven customer-service mindset. Flexibility for nights, holidays and weekend shifts is required.

Qualifications

• Must have SellSafe Certification.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions are consistently upheld to established standards.
• Be the sales and customer service leader/role model in the absence of SM/ASM.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
• Achieving sales target and store-level KPI’s
• Oversee and assist in inventory management and be accountable for the inventory processes on shift.

Skills

Leadership

Customer Service

Retail Experience

Education

High School Diploma

College/CEGEP/Vocational Training

Tools

Microsoft Office

Job description

Canna Cabana Inc. is recruiting for a Part Time Shift Leader in Dunmore, Medicine Hat, Alberta. This role supports store operations, stepping in for the Store Manager when needed and guiding staff to meet sales targets and maintain standards.

The ideal candidate will bring retail experience, a SellSafe certification, and a proven customer-service mindset. Flexibility for nights, holidays and weekend shifts is required.