Cannabis Retail Shift Lead - Part-Time Growth

Canna Cabana Inc.; Calgary; Hybrid; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Unlimited bonus potential

Growth opportunities

Team-oriented environment

Job summary

Canna Cabana Inc. in Calgary, Alberta is seeking a Part Time Shift Leader to support store management and supervise daily operations at Unit 110, 1935 37 Street SW Westbrook. You’ll lead staff, ensure policy compliance, and drive customer service and sales on shift.

The role requires at least 2 years in retail, cannabis experience preferred, and a valid SellSafe certification. Strong teamwork, communication, and problem-solving skills are essential for success in a fast-paced environment.

Qualifications

• Must have SellSafe Certification
• High school diploma and college/CEGEP/vocational or technical training required
• Minimum of 2 years work experience in the retail industry required – Cannabis industry preferred
• Demonstrated sales and service orientation required
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Skills

Sales and customer service orientation

Time management

Staff training and motivation

Leadership by example

Teamwork

Communication skills

Troubleshooting

Health and safety knowledge

Education

High school diploma and college/CEGEP/vocational or technical training

Tools

MS Office

Job description

Canna Cabana Inc. in Calgary, Alberta is seeking a Part Time Shift Leader to support store management and supervise daily operations at Unit 110, 1935 37 Street SW Westbrook. You’ll lead staff, ensure policy compliance, and drive customer service and sales on shift.

The role requires at least 2 years in retail, cannabis experience preferred, and a valid SellSafe certification. Strong teamwork, communication, and problem-solving skills are essential for success in a fast-paced environment.