Part-Time Service Cashier/BDC Representative

The Humberview Group; Mississauga; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Referral bonuses up to $2,000

Incentive programs

Comprehensive benefits: Health, dental

RRSP matching and EAP

Team member pricing on vehicles, parts

Gym membership discounts

Job summary

Applewood Chevrolet Buick GMC in Mississauga is seeking a Part-Time Service Cashier/BDC Representative to join The Humberview Group family. You will be among the first contact points for customers, supporting service bookings, inquiries, and payments while ensuring a positive experience.

Work schedule is Monday to Friday, 2:00pm–6:00pm with occasional Saturdays. Compensation is $19 per hour, with benefits, growth opportunities, and team perks available through The Humberview Group.

Qualifications

• Excellent communication and interpersonal skills.
• Previous customer service experience required.
• Comfortable with computers and technology systems.

Responsibilities

• Deliver excellent customer service in person, over the phone, and online.
• Handle incoming calls and inquiries.
• Schedule and confirm appointments for the Service Department.
• Process customer payments and close out service visits accurately.
• Follow up on service needs with customers.

Skills

Communication

Customer service

Phone etiquette

Time management

Team-oriented

Tools

Computers

Job description

Applewood Chevrolet Buick GMC is looking for a Part-Time Service Cashier/Business Development Centre (BDC) Representative to add to their team in Mississauga. Applewood Chevrolet Buick GMC is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

In this dual-role position, you’ll be one of the first points of contact for our customers, both in person and over the phone. You’ll play an important role in supporting our Service Department by connecting with customers, booking appointments, managing inquiries, and ensuring every interaction leaves a positive impression.

Our Service Cashiers and BDC Representatives are an essential part of the customer experience, helping to create lasting relationships and keep our operations running smoothly.

Schedule: Monday to Friday, 2:00pm - 6:00pm and occasional Saturdays.

Compensation: $19 per hour.

Why Join The Humberview Group?

• Career Growth – Advancement opportunities across 20 stores and 18 brands.
• Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
• Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
• Training & Mentorship – Learn from experienced leaders who support your growth.
• Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
• Lifestyle Benefits – Discounts on brands and gym memberships.
• Great Team Culture – Social events, BBQs, and team outings.
• Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

• Deliver exceptional customer service in person, over the phone, and online.
• Handling incoming calls.
• Schedule and confirm appointments for the Service Department.
• Process customer payments and cash out service appointments accurately.
• Manage and respond to incoming internet leads and service inquiries.
• Make 80-100 outbound calls each day.
• Proactively follow up with customers regarding their service needs.
• Maintain accurate customer records and ensure timely follow-up communication.
• Following up on customer inquiries for the Service Department.

What We Look For

• Excellent communication and interpersonal skills.
• Prior experience in a customer service role is required.
• Pleasant and engaging phone manner.
• Must be comfortable with computers and technology systems.
• A positive attitude and a customer-first mindset.
• Team-oriented individual.
• Strong time management skills.
• Must have the drive and desire to meet production goals and expectations.