Part Time Receptionist

Westgatehonda; London; On-site; CAD 19,000 - 25,000; Part time

Job summary

Westgate Honda in Ontario is seeking a Part Time/Casual Receptionist to join our family-owned dealership for approximately 10-15 hours per week. The role involves greeting customers, handling calls, and assisting sales/service teams with administrative duties on days, evenings and Saturdays.

Successful candidates will have reception/administrative front-desk experience, exceptional communication, and strong teamwork and computer skills. Training and a friendly team environment are offered.

Qualifications

• Experience in a Receptionist/administrative front-desk role is preferred.
• Must be available days, evenings and Saturdays.
• Excellent written and oral communication skills.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Greet customers in person or over the phone and direct to correct department.
• Answer phones and check voicemail promptly.
• Keep front desk clean and organized.
• Add/modify customers in CRM and maintain logs.
• Assist sales/service teams with administrative tasks.
• Prepare and file ownerships, receipts, and other docs as needed.
• Support accounting with filing and scanning tasks.

Skills

Customer service

Front desk

Telephone etiquette

Team player

Communication

Computer skills

Tools

CRM software

Job description

Westgate Honda has an opportunity for a Part Time/Casual Receptionist to join our family-owned and operated dealership for approximately 10-15 hours per week (Days, Evenings and Saturdays).

The Receptionist is responsible for greeting and directing customers and assisting the sales/service teams with administrative duties. Westgate Honda is looking for a customer-centric individual who is passionate about building relationships with our customers and other staff.

Job Duties:

• Greeting customers at our premises, over the phone in a prompt and professional manner, transferring them to the correct department.
• Answering phones and checking voicemail in a timely manner.
• Ensuring the front desk is kept clean and organized.
  
• Adding and modifying customers in different CRM.
• Filling out floor traffic log.
• Writing receipts for sales transactions when necessary.
• Adding and deleting keys on the key board. Assisting with stocking in new vehicles.
• Filling out back of ownerships into Westgate’s name and adding them into the used garage book.
• Sorting and filing photocopies of ownerships and license sheets.
• Ensuring the customer waiting area is clean and organized, and coffee machine is kept clean and stocked with supplies.
  
• Ensuring bathrooms are cleaned and replenished every three hours and cleaning schedules affixed to bathroom doors are filled out properly.
• Preparing Purolator slips.
• Following reception - closing tasks.
• Assisting the accounting department with filing, scanning, etc.
• Other tasks as assigned.

Successful Candidates:

• With previous experience in a Receptionist/administrative front-desk role will be strongly considered.
• Must be available days, evenings and Saturdays.
• Must have exceptional telephone etiquette and listening skills.
• Possess excellent written/oral communication skills.
• Must have the ability to work in a team and possess strong interpersonal skills with an upbeat and engaging attitude.
• Must have strong computer skills and understanding of technology.

We thank all the candidates in advance; however, only those being considered for an interview will be contacted.

Westgate Honda is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process. For accommodation requests, please email [e-mail].