Part-Time Program Support Officer — Hybrid Admin & Events

Mohawk College; Hamilton; Hybrid; CAD 23,000 - 33,000; Part time

Benefits offered by this job

Professional development opportunities

Pension plan (CAAT)

Job summary

Mohawk College in Hamilton, Ontario is seeking a part-time administrative support specialist to assist the School of Health. You will provide front-line customer service to students, faculty and staff, handle registrations, scheduling, and general inquiries.

This is a hybrid role with responsibilities across multiple departments and requires strong problem-solving and organizational skills. The position reports to the Associate Dean, with coverage during peak periods and potential involvement in

Qualifications

• A minimum of two-year post-secondary education in Office/Business Administration; related field; or equivalent combination of education and experience.
• Excellent customer service skills and client relationship building skills.
• Ability to multi-task in a fast-paced environment; meet deadlines and manage priorities.
• Flexibility in working hours throughout the year to meet deadlines and changes.
• Demonstrated commitment to human rights, equity, diversity, inclusion, and accessibility.

Responsibilities

• Provide coverage for support positions and assist with duties during peak workload times.
• Front office customer service; assist with add/drop course registration; respond to student and faculty inquiries.
• Triaging inquiries and providing information to students and faculty.
• Assist with onboarding for new employees and provide support to the Associate Dean’s office.
• Liaise with various departments to coordinate mail, supplies, parking, and events.
• Update program websites and documentation as required.
• Prepare timesheets for part-time employees and manage petty tasks as needed.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Education

Two-year post-secondary in Office Admin

Tools

MS Office

Banner

Millennium

Fast Suite

Calendaring

Email

Internet research

Job description

Mohawk College in Hamilton, Ontario is seeking a part-time administrative support specialist to assist the School of Health. You will provide front-line customer service to students, faculty and staff, handle registrations, scheduling, and general inquiries.

This is a hybrid role with responsibilities across multiple departments and requires strong problem-solving and organizational skills. The position reports to the Associate Dean, with coverage during peak periods and potential involvement in