Part-Time Optical Associate - Patient Care Eyewear Expert

FYidoctors; Toronto; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Quarterly bonuses

Comprehensive optical benefits

Growth opportunities

Collaborative work culture

Training and development

Job summary

FYidoctors Toronto - Yonge St is seeking an Optical Associate to join our team on a part-time basis (20-29 hours per week). You will greet patients, help with frame selection, interpret prescriptions, and ensure a superb eyewear experience in a collaborative clinic.

Responsibilities include frame measurements, scheduling, billing, and assisting with contact lens fittings. Prior optical or retail experience is a plus; strong communication and tech skills are essential in a fast-paced environment.

Qualifications

• Previous optical or retail experience required or asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology, especially MS Office Suite.
• Strong communication and interpersonal skills for patient experiences.

Responsibilities

• Greet and welcome patients in person, on the phone, and by email.
• Educate patients on eyewear options and assist with frame selection.
• Interpret optical prescriptions from the optometrist.
• Take frame and facial measurements for proper fit and adjustments.
• Coordinate appointments and prepare prescription printouts.
• Manage billing and payments for patients, insurers, and third parties.
• Assist with contact lens fittings and orders.
• Deliver excellent customer service for a positive patient experience.
• Support clinic operations with additional duties as needed.

Skills

Optical experience

Retail experience

Multi-tasking

MS Office

Communication skills

Team player

Tools

MS Office

Job description

FYidoctors Toronto - Yonge St is seeking an Optical Associate to join our team on a part-time basis (20-29 hours per week). You will greet patients, help with frame selection, interpret prescriptions, and ensure a superb eyewear experience in a collaborative clinic.

Responsibilities include frame measurements, scheduling, billing, and assisting with contact lens fittings. Prior optical or retail experience is a plus; strong communication and tech skills are essential in a fast-paced environment.