Part-Time Optical Associate — Frame Fitting & Patient Care

FYihealth group; Windsor; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Quarterly bonuses

Growth opportunities

Collaborative culture

Training and development

Job summary

FYidoctors Windsor - Roundhouse clinic is looking for an Optical Associate to deliver exceptional vision and eyewear experiences in a dynamic, collaborative environment. This casual role offers 0–19 hours per week with the clinic open Monday to Saturday.

Starting pay ranges CAD 18.92 to 22.96 per hour, with quarterly bonuses at qualifying clinics and opportunities for growth within FYihealth group.

Qualifications

• Previous optical or retail experience is an asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology, including MS Office.

Responsibilities

• Greet and welcome patients to the clinic, engage in person, by phone, and via email.
• Educate patients on eyewear options and assist with frame selection.
• Interpret optical prescriptions provided by the optometrist.
• Perform frame and facial measurements and ensure proper fit.
• Coordinate appointments and prepare prescription printouts.
• Manage billing and payments for patients and insurers.
• Assist with contact lens fittings and orders.
• Deliver exceptional customer service and positive patient experience.
• Support clinic operations and take on additional duties as required.

Skills

Customer service

Multitasking

MS Office

Communication

Team player

Tools

MS Office Suite

Job description

FYidoctors Windsor - Roundhouse clinic is looking for an Optical Associate to deliver exceptional vision and eyewear experiences in a dynamic, collaborative environment. This casual role offers 0–19 hours per week with the clinic open Monday to Saturday.

Starting pay ranges CAD 18.92 to 22.96 per hour, with quarterly bonuses at qualifying clinics and opportunities for growth within FYihealth group.