Guest Experience Specialist | Flexible Hours

Lululemon Athletica Inc.; Victoria; In loco; CAD 27.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parental top-up

Development courses

Mentorship programs

Descrizione del lavoro

lululemon Athletica Inc. in Victoria, BC is seeking an Educator who delivers world-class guest experiences through expert product education and authentic connection to our community and culture.

You’ll engage guests on the floor, assess needs, provide customized purchase and return solutions, and support store operations with enthusiasm, collaboration, and a commitment to inclusion. This role requires flexible hours including evenings and weekends, and offers an opportunity to grow with a global

Competenze

• Must be legally authorized to work in the country.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Mansioni

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Conoscenze

Inclusion

Integrity

Guest Experience

Responsibility

Self-Awareness

Teamwork

Enthusiasm

Formazione

High school diploma

Descrizione del lavoro

lululemon Athletica Inc. in Victoria, BC is seeking an Educator who delivers world-class guest experiences through expert product education and authentic connection to our community and culture.

You’ll engage guests on the floor, assess needs, provide customized purchase and return solutions, and support store operations with enthusiasm, collaboration, and a commitment to inclusion. This role requires flexible hours including evenings and weekends, and offers an opportunity to grow with a global