Part Time Diningroom Server - Riverpath Retirement

Riverstone Retirement Communities; Ottawa; Hybrid; CAD 30,000 - 38,000; Full time

Job summary

Riverstone Retirement Communities is seeking an attentive dining room team member to welcome Residents at meals, serve according to dietary needs, and maintain a clean, safe dining environment.

You will clear tables, manage guest reservations with Reception, and assist with routine tasks while upholding high standards of service and respect for Residents and families.

Qualifications

• Food service experience, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects and stand/walk throughout the day.
• Familiar with WHMIS and safe food handling.
• Provide Residents with a professional and high standard of service and respect at all times.

Responsibilities

• Be present in the dining room and prepared to receive residents for meals at scheduled times.
• Serve food observing diet restrictions and resident preferences following procedures.
• Clear tables and operate dishwasher; manual ware washing as required.
• Check daily dining room guest reservations at Reception and fill out Chit for guest meals; inform Cook on duty.
• Store walking aids outside the dining room; ensure they are not hazards.
• Prepare tables as per facility standards.
• Serve refreshments and cater events as assigned.
• Advise Dining Room Manager of supplies to be ordered.
• Perform other tasks as assigned and adhere to policies.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident comments.
• Complete tasks listed on shift routine and Cleaning Schedules.
• Be knowledgeable of fire and safety programs and follow up on missing residents with Reception.

Skills

Food service experience

Willingness to learn

Lifting & mobility

Heat tolerance

Resident service excellence

Patience & tact

WHMIS & food handling

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.