Casual Diningroom Server - Riverpath Retirement

Riverstone Retirement Communities; Ottawa; On-site; CAD 32,000 - 42,000; Full time

Job summary

Riverstone Retirement Communities is seeking a dining room assistant to support residents during meals in our Ottawa-area facility. You will greet residents, serve meals according to dietary needs, and maintain clean, safe dining areas.

Responsibilities include table setting, tray and dish handling, and coordinating with kitchen and reception staff. A patient, respectful approach to residents and families is essential, along with adherence to safety policies and routines.

Qualifications

• Food service experience, ideally with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances.
• Ability to tolerate heat from kitchen area.
• Provide Residents with professional, high-standard service and respect.
• Patience and tact with Residents and families.
• Familiar with WHMIS and safe food handling.

Responsibilities

• Be present in the dining room to receive residents for meals at scheduled times.
• Serve food observing special diets and resident preferences, following procedures.
• Clear tables, operate dishwasher, and perform ware washing as needed.
• Check daily guest reservations and report to Reception and Cook on duty.
• Store walking aids outside dining area and keep walkways clear.
• Prepare tables per facility standards and assist with refreshments.
• Inform Dining Room Manager of supplies to order and any needs.
• Perform other duties as assigned and follow policies and procedures.
• Be familiar with fire and safety programs and communicate through logs.

Skills

Food service experience

WHMIS familiarity

Professional service

Physical stamina

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.