Evening Diningroom Server - Oakpark Park Retirement

Riverstone Retirement Communities; Ottawa; Hybrid; CAD 21,000 - 28,000; Full time

Job summary

Riverstone Retirement Communities is seeking a dining room assistant to greet residents during meal times, serve meals, and maintain a clean, safe dining environment.

You will support daily operations by handling guest reservations, assisting with dietary needs, and ensuring safety in the dining area. A background in food service with seniors is preferred, with a strong focus on respectful, patient care.

Qualifications

• Food service experience, preferably with seniors.
• Knowledge of WHMIS and safe food handling.
• Ability to lift heavy objects and stand/walk during shifts.
• Ability to provide residents with high-quality service with respect and awareness of needs.

Responsibilities

• Present in dining room to receive residents at meal times.
• Serve food observing special diets and preferences.
• Clear tables; load and operate dishwasher; assist with ware washing.
• Check guest reservations at start of shift and coordinate with Reception.
• Ensure walking aids are stored outside dining room and not as hazards.
• Prepare tables per facility standards and serve refreshments as assigned.
• Notify Dining Room Manager of supplies to order.
• Carry out other duties as assigned and follow policies.
• Communicate through department log and complete daily Meal Monitors.

Skills

Food service experience

WHMIS & safe food handling

Physical stamina

Respectful care for residents

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.