Casual Diningroom Server - Willowbend Retirement

Riverstone Retirement Communities; Canada; Remote; CAD 20,664,000 - 27,552,000; Full time

Job summary

Riverstone Retirement Communities is seeking a dining room server to assist residents during meals and maintain high service standards in a senior living setting.

You will serve meals, observe dietary requirements, and help with table setup, cleanliness, and safety protocols. The role emphasizes patience, respect, and teamwork in a community-focused dining program.

Qualifications

• Food service experience, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Provide Residents with professional, high-standard service and respect at all times.
• Unusual level of patience and tact with Residents and family requests.
• Familiar with WHMIS and safe food handling.

Responsibilities

• Be present in the dining room and ready to receive residents as they arrive for meals at scheduled times.
• Serve food to residents observing special diets and preferences, follow departmental procedures.
• Clear tables, load and operate dishwasher, perform manual ware washing as required.
• Check daily dining room guest reservations at reception at shift start; fill out guest meal chit and inform Cook on duty.
• Store walking aids outside dining room and ensure they are not hazards.
• Prepare tables according to facility standards.
• Serve refreshments and assist with catered functions as assigned.
• Inform Dining Room Manager of supplies to order.
• Perform other tasks as assigned by management.
• Follow established policies and procedures.
• Communicate via department log.
• Complete Meal Monitor to track resident feedback.
• Follow shift routine and cleaning schedules.
• Be familiar with fire and safety programs.
• Follow up on missing residents with Reception.

Skills

Food service experience

Willingness to learn

Physical fitness

Heat tolerance

Professional service

Patience and tact

WHMIS

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.