Casual Diningroom Server - Carlingwood Retirement

Riverstone Retirement Communities; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Job summary

Riverstone Retirement Communities in Ottawa is seeking a dedicated dining room staff member to welcome residents, serve meals, and maintain high standards of cleanliness and safety. You will support meal service, assist with special diets, and help ensure a welcoming dining environment for seniors.

The role requires physical stamina, reliability, and the ability to work as part of a team in a busy dining room, with attention to safety protocols and resident comfort.

Qualifications

• Prior food service experience, preferably with seniors.
• Demonstrated willingness to learn and adapt.
• Ability to lift heavy objects and stand/walk during shifts.
• Tolerance for kitchen heat and long periods of activity.
• Commitment to high standard of resident service and respect.
• Patience and tact in handling resident and family requests.
• Familiarity with WHMIS and safe food handling procedures.

Responsibilities

• Stand in dining room to greet residents at meal times.
• Serve meals observing dietary restrictions and preferences.
• Clear tables and operate dishwasher; perform manual ware washing when needed.
• Check guest meal reservations with Reception and notify Cook on duty.
• Store walking aids outside dining room and keep walkways clear.
• Prepare dining tables according to facility standards.
• Assist with setting up refreshments and catered functions as needed.
• Notify Dining Room Manager of supplies to be ordered.
• Follow policies, use the department log for communication.
• Complete daily Meal Monitor and shift routines; perform other duties as assigned.

Skills

Food service experience

Willingness to learn

Physical ability

Heat tolerance

Professional service

Patience and tact

WHMIS & safe food handling

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.