Casual Diningroom Server - Maplewood Retirement

Riverstone Retirement Communities; Ottawa; On-site; CAD 36,000 - 47,000; Full time

Job summary

Riverstone Retirement Communities seeks a dining room attendant to welcome residents for meals, serve according to dietary needs, and maintain a safe, clean dining environment.

You will clear tables, monitor guest counts, and assist with meal service compliance while upholding high standards of care and respect for residents. Training on facility procedures will be provided.

Qualifications

• Food service experience, preferably with seniors.
• Willingness to learn and adapt to procedures.
• Ability to lift heavy objects and stand/walk during shifts.
• Tolerance for kitchen heat.
• Provide residents with professional, high-standard service and respect.
• Demonstrate patience and tact with residents and families.
• Familiar with WHMIS and safe food handling.

Responsibilities

• Be present in the dining room and ready to receive residents as they arrive for meals.
• Serve food to residents respecting dietary restrictions and preferences, following procedures.
• Clear tables and operate dishwasher; perform manual ware washing as needed.
• Check daily dining room guest reservations and record guest meals for the Cook on duty.
• Store walkers outside the dining room to prevent hazards.
• Prepare tables per facility standards.
• Serve refreshments and support catered functions.
• Notify Dining Room Manager of supplies to order.
• Perform any other tasks as assigned by management.
• Adhere to policies and procedures.
• Log communications in department log.
• Complete daily Meal Monitor for resident feedback.
• Follow shift routine and cleaning schedules.

Skills

Food service experience

Willingness to learn

Heavy lifting

Heat tolerance

Professional service

Patience and tact

WHMIS knowledge

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.