Part-time Dealer Supervisor- Casino Brantford

Great Canadian Entertainment; Brantford; On-site; CAD 39,000 - 45,000; Full time

Job summary

Great Canadian Entertainment in Ontario, Canada is seeking a Table Games Manager to oversee daily operations in the Salon, ensuring a safe, welcoming work environment for staff and guests.

You will monitor dealers, maintain game integrity, and lead the team while supporting strategic initiatives and performance evaluations.

The role requires strong leadership, a valid Gaming License, and commitment to service excellence in a regulated casino setting.

Qualifications

• Minimum 2 years of experience in gaming management.
• Minimum 3 years leadership experience.
• Ability to successfully obtain a Gaming License.
• Strong customer service and communication skills.
• Proficient in MS Office.

Responsibilities

• Monitor day-to-day table games operations in the assigned area.
• Ensure game integrity and accurate cash/value handling.
• Lead and evaluate team performance.
• Implement table games initiatives and strategic plans.
• Maintain compliance with licensing laws and safety regulations.
• Coordinate with other departments as needed.

Skills

Gaming management

Leadership

Team supervision

Customer service

Communication

MS Office

Education

High School Diploma

Post-secondary education asset

Tools

MS Office

Job description

Position Summary

Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing and contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors Dealers in an assigned; area; maintains game integrity; monitors game limits and cash/value transactions


• Ensures all players rating is done in precise manner


• Provides input for team member performance objectives and evaluations


• Participates in the implementation of table games strategic plans


• Requests fill/credit issuance as required


• Verifies cash/value transactions pertaining to floats, fills, credits and tips


• Responds to, resolves or escalates issues


• Reports irregularities and suspicious activities


• Assists in allotting player seating and waiting lists


• Maintains a tidy work area


• Liaises and communicates effectively with all appropriate operational departments


• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members


• Ensures compliance with licensing laws, health and safety and other statutory regulations


• Performs other duties as assigned or directed


• Manages other initiatives as required

Education and Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset


• Minimum 2 years of experience in gaming management


• Minimum 3 years leadership experience


• Ability to successfully obtain a Gaming License


• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication


• Computer literacy in MS Office

Work Environment Considerations

• Regular casino environment, standing for long periods of time, some exposure to noise, non-traditional work hours

Additional information

Minimum Rate (CAD $) | Minimum Salary (CAD $)
28.25
Job Rate (CAD $) | Midpoint Salary (CAD $)
32.46
Maximum Rate (CAD $) | Maximum Salary (CAD $)
32.46

Existing Vacancy
Yes

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.