Dealer Supervisor 2-HFX

Great Canadian Entertainment; Halifax; On-site; CAD 65,000 - 90,000; Full time

Job summary

Great Canadian Gaming Corporation is seeking a Table Games Supervisor to monitor day-to-day table games operations in the Salon/Salon Premium areas. You will help drive performance, maintain game integrity, and support a safe and welcoming work environment for all team members.

Strong leadership and communication skills are essential. The role involves collaborating across departments, supporting policy compliance, and contributing to continuous improvement of table games initiatives.

Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset.
• Minimum 2 years of experience in gaming management.
• Minimum 3 years leadership experience.
• Food Safety Certification.
• Ability to successfully obtain a Gaming License.
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• Computer literacy in MS Office.

Responsibilities

• Monitor day-to-day activities of table games operations in the Salon/Salon Premium area.
• Maintain game integrity and monitor cash/value transactions.
• Provide input for team member performance objectives and evaluations.
• Participate in the implementation of table games strategic plans.
• Liaise with and communicate effectively with all appropriate operational departments.
• Ensure compliance with licensing laws, health and safety and other regulations.

Skills

Leadership

Communication

Customer service

MS Office

Education

High School Diploma

Post secondary education or combination with experience

Tools

MS Office

Job description

JOB DESCRIPTION

Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary

Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

JOB DESCRIPTION

Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors Dealers in a n assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions


• Ensures all players rating is done in precise manner


• Provides input for team member performance objectives and e valuations


• Participates in the implementation of table games strategic plans


• Requests fill/credit issuance as required


• Verifies cash/value transactions pertaining to floats, fills, credits and tips


• Responds to, resolves or escalates issues


• Reports irregularities and suspicious activities


• Assists in allotting player seating and waiting lists


• Maintains a tidy work area


• Liaises and communicates effectively with all appropriate operational departments


• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members


• Ensures compliance with licensing laws, health and safety and other statutory regulations


• Performs oth er duties as assigned or directed


• Manages other initiatives as required

Education And Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset


• Minimum 2 years of experience in gaming management


• Minimum 3 years leadership experience


• Food Safety Certification


• Ability to successfully obtain a Gaming License


• Ability to exceed internal and external cust omer expectations through timely, effective and service oriented communication


• Computer literacy in MS Office

Work Environment Considerations

• Regular casino environment, standing for long periods of t ime, some exposure to noise, non-traditional work hours

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contrib utors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!


• We provide you with the tools and technology needed to delight your clients!


• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.


• Freedom to Innovate: supports new and better ways to be successful.


• Be your Authentic Self: environment that values diversity as a source of strength.


• This isn't your typical \"corporate\" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!