Part-Time Cannabis Retail Shift Leader

Canna Cabana Inc.; Toronto; On-site; CAD 26,000 - 29,000; Part time

Job summary

Canna Cabana in North York is seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, and mature. You will assist store management in supervising daily operations and serve as a leadership example on shift at Keele.

Responsibilities include coaching staff, guiding customer service, meeting sales targets, handling issues, and ensuring health and safety standards. The role requires CannSell; availability for nights, weekends and holidays at a fast-growing cannabis retailer.

Qualifications

• Must have valid CannSell to work in a retail cannabis store.
• Police Background Check may be required.
• Demonstrated sales and service orientation.
• Minimum 2 years in retail; cannabis industry preferred.
• First Aid is an asset.
• Excellent time management and prioritizing skills.
• Ability to train and motivate staff.
• Proficiency with Microsoft Office.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Skills

CannSell certificate

Customer service

Retail experience

Communication skills

Job description

Canna Cabana in North York is seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, and mature. You will assist store management in supervising daily operations and serve as a leadership example on shift at Keele.

Responsibilities include coaching staff, guiding customer service, meeting sales targets, handling issues, and ensuring health and safety standards. The role requires CannSell; availability for nights, weekends and holidays at a fast-growing cannabis retailer.