Part-Time Brand & Customer Experience Leader

Carter's, Inc.; Kelowna; Hybrid; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Training & development

Job summary

Carter's, Inc. is seeking a Part Time Supervisor to be the first face of the brand for growing families. You’ll lead a welcoming, inclusive environment and coach the team on product styles, features, and benefits.

You will drive customer service, manage the assigned business focus, and ensure a safe, omni-channel experience while resolving issues promptly. This role requires strong leadership and adaptability.

Qualifications

• High school diploma required.
• Ability to lift 40 pounds and stand for extended periods.
• Flexibility to work days, nights, weekends, and holidays.
• Strong communication and teamwork skills.
• Leadership mindset and willingness to coach others.

Responsibilities

• Welcome customers and assist with product styles and benefits.
• Lead and coach store team through assigned business focus.
• Perform Leader on Duty supervisor responsibilities and resolve customer concerns.
• Maintain an inclusive environment and model service standards.
• Support Asset Protection with safety and operations.

Skills

Leadership

Customer service

Communication

Multitasking

Technology literacy

Physical stamina

Education

High School Diploma

Tools

Outlook

Excel

POS systems

Retail software

Job description

Carter's, Inc. is seeking a Part Time Supervisor to be the first face of the brand for growing families. You’ll lead a welcoming, inclusive environment and coach the team on product styles, features, and benefits.

You will drive customer service, manage the assigned business focus, and ensure a safe, omni-channel experience while resolving issues promptly. This role requires strong leadership and adaptability.