Part-Time Banking Customer Experience Associate

TD Bank Group; Cambridge; On-site; CAD 31,000 - 39,000; Part time

Job summary

TD Canada Trust in Cambridge, Ontario is hiring a part-time Customer Experience Associate to deliver friendly, accurate banking support. You will process deposits, withdrawals and bill payments, assist customers with questions, and refer to the right TD partners as needed.

This role emphasizes a positive customer experience and adherence to TD policies. The ideal candidate has a High School diploma or equivalent and 1+ years of customer service.

Qualifications

• Candidate should have strong customer service experience.
• Excellent communication and time management.
• Attention to detail and accuracy in transactions.

Responsibilities

• Process deposits, withdrawals, and bill payments per procedures.
• Assist customers with questions and banking solutions.
• Refer customers to TD partners when appropriate.
• Maintain accurate records and adhere to TD policies.
• Contribute to a positive, diverse work environment.

Skills

Customer service

Communication

Time management

Detail-oriented

Education

High School diploma

Tools

MS Office

Job description

TD Canada Trust in Cambridge, Ontario is hiring a part-time Customer Experience Associate to deliver friendly, accurate banking support. You will process deposits, withdrawals and bill payments, assist customers with questions, and refer to the right TD partners as needed.

This role emphasizes a positive customer experience and adherence to TD policies. The ideal candidate has a High School diploma or equivalent and 1+ years of customer service.