Parking Operations Lead — Client Success & Growth

Reimagined Parking; Vancouver; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Plans

Life and AD&D Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Employee Assistance Program (EAP)

RRSP matching

Paid Vacation

Job summary

Reimagined Parking Inc. is seeking a Senior Parking Manager to supervise operations, ensure safety, optimize revenue, and lead staff. This is a full-time role working within our Operations team to maintain high service standards across the facility.

You will support the Operations Manager with hiring, onboarding, scheduling and training while building strong client relations, managing daily reports, and ensuring a safe, clean, and compliant environment for guests and staff.

Qualifications

• Minimum 2 years in a leadership role in parking management.

Responsibilities

• Supervise location staff, delegate tasks, coach and monitor performance.
• Provide support to Operations Manager on hiring, onboarding, scheduling and training.
• Act as a point of contact to clients and attend location meetings to maintain relationships.
• Monitor facility maintenance, ensure safety and cleanliness to standards.
• Assist in supervising ticket inventory, cash flow, reports and audits.
• Prepare daily, weekly and monthly operating reports.
• Cover front line positions as needed.
• Attend to guest questions and escalate concerns professionally.
• Respond promptly to accidents, incidents or safety concerns.

Skills

Staff leadership

Customer service

P&L analysis

Revenue generation

Event management

Client relationship mgmt

Business development

Leadership

MS Office

Independent & teamwork

Valid driver’s license

Tools

MS Word

Excel

PowerPoint

Contract management software

Job description

Reimagined Parking Inc. is seeking a Senior Parking Manager to supervise operations, ensure safety, optimize revenue, and lead staff. This is a full-time role working within our Operations team to maintain high service standards across the facility.

You will support the Operations Manager with hiring, onboarding, scheduling and training while building strong client relations, managing daily reports, and ensuring a safe, clean, and compliant environment for guests and staff.