Senior Parking Manager

Reimagined Parking Inc.; Vancouver; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Plans

Life and AD&D Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Employee Assistance Program (EAP)

RRSP matching

Paid Vacation

Job summary

Reimagined Parking Inc. is seeking a Senior Parking Manager to supervise operations, ensure safety, optimize revenue, and lead staff. This is a full-time role working within our Operations team to maintain high service standards across the facility.

You will support the Operations Manager with hiring, onboarding, scheduling and training while building strong client relations, managing daily reports, and ensuring a safe, clean, and compliant environment for guests and staff.

Qualifications

• Minimum 2 years in a leadership role in parking management.

Responsibilities

• Supervise location staff, delegate tasks, coach and monitor performance.
• Provide support to Operations Manager on hiring, onboarding, scheduling and training.
• Act as a point of contact to clients and attend location meetings to maintain relationships.
• Monitor facility maintenance, ensure safety and cleanliness to standards.
• Assist in supervising ticket inventory, cash flow, reports and audits.
• Prepare daily, weekly and monthly operating reports.
• Cover front line positions as needed.
• Attend to guest questions and escalate concerns professionally.
• Respond promptly to accidents, incidents or safety concerns.

Skills

Staff leadership

Customer service

P&L analysis

Revenue generation

Event management

Client relationship mgmt

Business development

Leadership

MS Office

Independent & teamwork

Valid driver’s license

Tools

MS Word

Excel

PowerPoint

Contract management software

Job description

Senior Parking Manager

Application Deadline: 31 October 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I5-D35_CA-WINNIPEG-SUPERVISOR DEPT

Compensation: CA$45,500 / year

Description

The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
• Fill in to provide coverage for front line positions, as needed
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
• Immediately respond to reports of accidents, incidents, or safety concerns
• Communicate professionally at all times with guests, client, and teammates

Skills, Knowledge and Expertise

• Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
• Ability to work both independently and as part of a team.
• Valid driver’s license, reliable personal vehicle, and clean driving record.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
• Short-Term Disability (STD): Income protection when you need time to recover.
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family