Senior Parking Manager

Impark Canada; Winnipeg; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health plans

Life and AD&D insurance

STD and LTD coverage

Employee Assistance Program (EAP)

RRSP enrollment

Paid vacation

Job summary

Impark Canada is seeking a Senior Parking Manager in Winnipeg to oversee safe and efficient parking operations and deliver outstanding service to customers and clients. You will assist the Operations Manager with staff management, revenue control, safety, and client relations.

Lead location staff, support hiring and training, and act as a key contact for clients while maintaining high standards of operations and reporting. A valid driver’s license and strong leadership are essential for success.

Qualifications

• Minimum 2 years in a leadership role in parking management.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Experience with revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Proficiency in MS Word, Excel, PowerPoint, and contract management software.
• Valid driver’s license and clean driving record.

Responsibilities

• Assist in supervising location staff, delegating and coaching to meet standards.
• Support Operations Manager in hiring, onboarding, scheduling and training.
• Act as contact to client and attend meetings to maintain relationships.
• Monitor facility maintenance to ensure safety and cleanliness.
• Assist in supervision of ticket inventory, cash flow, reports and audits.
• Prepare daily, weekly and monthly operating reports.
• Provide coverage for front line positions as needed.
• Communicate professionally with guests, clients and teammates.

Skills

Parking management

Leadership

Customer service

Budget & P&L analysis

Revenue & marketing

Event management

Client relationships

Business development

Team building

MS Word

MS Excel

MS PowerPoint

Contract management software

Driver’s license

Tools

MS Word

MS Excel

MS PowerPoint

Contract management software

Job description

Senior Parking Manager

Application Deadline: 31 October 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I5-D35_CA-WINNIPEG-SUPERVISOR DEPT

Compensation: CA$45,500 / year

Description

The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
• Fill in to provide coverage for front line positions, as needed
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
• Immediately respond to reports of accidents, incidents, or safety concerns
• Communicate professionally at all times with guests, client, and teammates

Skills, Knowledge and Expertise

• Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
• Ability to work both independently and as part of a team.
• Valid driver’s license, reliable personal vehicle, and clean driving record.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
• Short-Term Disability (STD): Income protection when you need time to recover.
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family