Outpatient Services Administrative Assistant

Sunnybrook Health Sciences Centre

Toronto

On-site

CAD 38,000 - 52,000

Full time

14 days+

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Job summary

Sunnybrook Health Sciences Centre is seeking a Clerical Assistant to provide administrative support for Outpatient Services, including GLAD, Falls Prevention, MVC, WSIB, and Wellness Clinics. This role supports the Outpatient Services interdisciplinary team as well as external payers and referring partners.

Primary duties include high-volume scheduling, data entry into patient management systems, and maintaining accurate charts.

Qualifications

Post-secondary diploma required; successful completion of a medical terminology course is preferred.
Minimum three years of administrative experience, health care or insurance setting preferred.
Insurance industry experience required (i.e. OCF 18 submissions, organizing independent medical evaluations).

Responsibilities

Schedule initial and treatment services with internal and external team members for hospital and community visits.
Schedule GLAD program and other clinics, including assessments and follow-up appointments.
Prepare new client charts and enter client data into patient management systems (including Electronic Patient Record-ADT, databases).
Review new client orientation package and conduct intake sessions with new clients.
Facilitate and monitor follow-through of clinic recommendations (e.g. faxing prescriptions).
Participate in cross-training activities related to administrative support services.
Contribute to quality improvement by developing administrative and client-care procedures.