Patient Care Admin Pro: Scheduling & Front Desk

Sunnybrook; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Sunnybrook in Toronto provides secretarial and clerical support to the Patient Care Manager, Team Coordinator and team members, while handling reception and customer services for the Patient Care Unit.

You will assist with scheduling staff and entering hours in payroll systems, and help process admissions, transfers and discharges, copying physicians’ orders. Collaborative work across units and adherence to safety standards are essential.

Qualifications

• Completed secondary school diploma.
• Post-secondary diploma in office administration preferred.
• Successful completion of an accredited medical terminology course preferred.
• A minimum of two years of related administrative experience, preferably in a health care setting preferred.
• Proficiency with Microsoft Office (Outlook, Word and Excel) at an intermediate level preferred.
• Previous experience with staff scheduling software systems preferred.
• Ability to type 60 WPM with accuracy preferred.
• Must have excellent organizational, communication, attention to detail, accuracy and customer services skills.

Responsibilities

• Provides secretarial and clerical support to the Patient Care Manager, Team Coordinator and Team members.
• Provides reception and customer services for the Patient Care Unit.
• Assists with scheduling of staff and entering hours of work in payroll systems.
• Assists with processing admissions, transfers and discharges of patients and copying physicians’ orders.
• Works in collaboration with other PAs to support PA function on other units during absences or as needed.
• Ensure safety, identify and report safety issues, attend safety meetings and training, and support hospital standards.
• Other reasonable duties as assigned.

Skills

Secretarial

Scheduling

Customer service

Office administration

Microsoft Office

Communication

Attention to detail

Typing 60 WPM

Education

Secondary school diploma

Post-secondary diploma in office administration

Medical terminology course

Healthcare setting experience

Tools

Microsoft Office (Outlook, Word, Excel)

Staff scheduling software

Payroll systems (manual/computerized)

Job description

Sunnybrook in Toronto provides secretarial and clerical support to the Patient Care Manager, Team Coordinator and team members, while handling reception and customer services for the Patient Care Unit.

You will assist with scheduling staff and entering hours in payroll systems, and help process admissions, transfers and discharges, copying physicians’ orders. Collaborative work across units and adherence to safety standards are essential.